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Rebuilding the reporting backbone of a multi-year federal grant so funding — and the services it supports — stayed intact.
Fragmented, manual reporting put a multi-year federal grant at risk of non-renewal.
Centralized tracking system built directly around funder reporting requirements.
100% on-time compliance and a three-year funding renewal.
The program was funded through a federal grant that required detailed quarterly and annual reporting across outcomes, expenditures, and service demographics. In practice, each department tracked its own numbers in its own format, deadlines were treated as suggestions, and no one could produce a single, defensible number for "clients served" without a week of reconciliation. The funder had already flagged late submissions twice, and a third strike would trigger a formal compliance review — a real threat to the grant's renewal.
Rather than retrofitting existing spreadsheets, the fix started with the funder's own reporting categories and worked backward into how the program collected data day to day.
Traced every reported metric back to its source system, department, and owner — surfacing where definitions diverged and where data simply didn't exist yet.
Translated the funder's reporting requirements into a single internal data dictionary, so every department captured information in a format that mapped directly to what had to be submitted.
Replaced six disconnected spreadsheets with one shared tracker with defined fields, owners, and validation checks built in.
Ran hands-on sessions with frontline and administrative staff so data entry habits changed at the source, not just in a downstream cleanup step.
Instituted a quarterly internal review two weeks ahead of each funder deadline, giving the team a buffer to catch and fix issues before submission.
The reporting system held up across the full grant cycle, and the funder relationship shifted from remediation to renewal.
“She didn't just fix our reporting — she rebuilt how the whole program thinks about its own data. We went into our funder review with more confidence than we'd had in years.”Program Director, Human Services Agency
Building the taxonomy from the funder's requirements — rather than adapting existing internal reports — eliminated the translation step that caused most of the errors.
A standing quarterly review cadence turned reporting from a recurring fire drill into a predictable, low-stress checkpoint.
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