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Building the governance backbone for an 18-month, multi-workstream ERP rollout across finance, HR, and procurement.
Finance, HR, and procurement workstreams operated with no shared source of truth or risk visibility.
A unified RAID log and phase-gate readiness scorecards tying every workstream to one governance rhythm.
All five phase gates passed on schedule with materially fewer late-stage change requests.
The institution's move to Oracle Cloud ERP touched finance, human resources, and procurement simultaneously — each with its own vendor consultants, its own timeline, and its own definition of "done." Dependencies between workstreams (a payroll change that depended on a finance chart-of-accounts decision, for instance) were being discovered late, usually in a steering committee meeting, rather than surfaced early enough to plan around. Leadership had visibility into individual workstream status but no reliable way to see whether the program as a whole was actually on track to go live.
The governance model didn't try to unify the workstreams' day-to-day work — it unified how risk, readiness, and decisions were tracked and escalated across all of them.
Built a dependency map connecting finance, HR, and procurement decisions, so a change in one workstream automatically flagged its downstream impact in the others.
Consolidated risks, actions, issues, and decisions from all three workstreams into one live log with clear ownership and escalation thresholds.
Created consistent, objective criteria for each of the five go-live gates, so "ready" meant the same thing across every team.
Replaced ad hoc updates with a structured biweekly steering committee review built directly from the RAID log and gate scorecards.
Coordinated the final go-live sequencing across workstreams, confirming every dependency was closed before cutover began.
Cross-workstream visibility turned a program that had been discovering risk late into one that surfaced it early enough to manage.
“For the first time, our steering committee wasn't hearing three different versions of 'on track.' They were hearing one version they could actually trust.”ERP Program Sponsor, Higher Education Institution
Cross-functional alignment held up under deadline pressure because it was built into the RAID log and gate criteria, not left to informal coordination.
Objective, consistent gate criteria caught scope issues at the gate they belonged to — not three phases downstream.
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